Product Manager – Keurig.com
Are you obsessed with building best-in-class eCommerce consumer experiences? If yes, you are the perfect candidate to take Keurig.com’s consumer experience to the next level. We are looking for fresh ideas and energetic execution of those ideas.
Reporting to the Director, Product Management, you’ll be a key business resource and help chart the roadmap for our website and mobile enhancements. As a liaison between the business and technical teams, you’ll collaborate well to understand needs, articulate requirements, and bring new functionality to life. You’ll often research and vet new solutions and vendors, perform business-case analyses, and deliver clear and compelling presentations to non-technical business partners. You’ll participate in early-stage projects like multichannel integration, strategic project execution and mobile marketing campaigns. You will roll up your sleeves to understand the integration that supports the website andweb content management systems, and be closely involved in supporting code releases including communicating changes to the release with cross-functional business teams.
Successful candidates will understand the business goals, be an effective product roadmap co-creator, clear communicator of roadmap delivery, and will be experienced in SAP Hybris or other ecommerce platforms and CMS platforms like Adobe Experience Manager or Sitecore.
The individual chosen to fill this position will demonstrate excellent business acumen, technical background, applied marketing savvy, consumer focus, data-driven decision making and superb communication skills. A passionate early-adopter, this individual will also be pragmatic, taking a businesslike, results-oriented “now-next-future” approach to Keurig Dr Pepper’s digital priorities.
What you will do:
·Requirements development: With IT, Consumer Care and business stakeholders, conduct thorough, efficient and effective workshops to translate high-level business requirements into detailed functional specs.
·Collaborate with business analysts, UAT teams to ensure requirements are delivered fully and bug-free.
·Roadmap creation: Translate high-level business objectives into achievable plans. Measure and analyze trade-offs of different features to maximize value for both tech teams and customers.
·Maintain clear communication of the product road-map with the business and technical teams.
·Rely on regular consumer feedback to validate product roadmap, features and functions priorities.
·Thought leadership: Identify opportunities and innovations and bring them forward to ecommerce Director and broader team.
·Effectively present to groups large and small, from specialists to senior executives.
·Portfolio and product lifecycle management: Employ continuous improvement discipline to move features, functions, and tools from consideration, to launch, to enhancement.
·Vendor management: Serve as point-person to select technology vendors and agencies. Effectively manage NDAs, RFP processes, contract reviews with Legal, purchase orders, invoices, etc.
·Build strong cross functional partnerships within Keurig.com and the enterprise. Influence and leverage other teams across the organization to achieve business objectives.
·Follow all Keurig Dr Pepper policies and procedures.
What you must have:
·Bachelor’s degree required, MBA, MS or other advanced degree a plus.
·Minimum of 3 – 5 years of Digital/Software Product Management, Online Marketing, ecommerce, or other relevant experience.
·Experience in SAP Hybris or other ecommerce platforms; Adobe Experience Manager or other CMS. Experience with agile development methodology.
·Familiarity with web analytics, testing and targeting, and utilities such as IBM Digital Analytics (Coremetrics), Tealium, Monetate, Brightcove, PowerReviews or Bazaarvoice, Akamai.
·Data-driven decision-making skills and a willingness to make test-and-learn hypotheses.
·Ability to work closely and collaboratively with internal cross-functional and agency partners.
·Ability to juggle multiple projects, prioritize and meet deadlines.
·Record of delivering best-of-breed web experiences for desktop, tablet, and mobile web. Mobile app experience is a plus.
Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott’s® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.
Benefits built for you: Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled
Candidates must be able to pass a background check and drug test, as applicable for the role.